Panggung Electric Citrabuana strives to be a world class company and in working towards this goal is fully committed to meeting its customer’s needs and requirements. As testament to this dedication, the group adheres to the strict guidelines mandated by its ISO-9001 Quality Management System Certification and thereby provides complete assurance to clients that its manufacturing activities and processes will consistently produce goods and services that satisfy the highest quality standards.
Panggung Electric’s quality management system encompasses four distinct phases, including incoming inspection (for raw materials), in-process inspection (for semi-finished products), outgoing inspection (for finished products) and special inspection (for finished products and parts).
Among the extensive range of tests conducted during the special inspection phase are the drop test, vibration test, aging test, reliability test as well as tests designed to analyze a product’s performance and durability at varying temperatures and voltages. This unit also oversees additional testing that needs to be completed in accordance with specific customer requirements or in line with current government regulations. Data obtained through these exhaustive quality assurance processes is used by Panggung Electric in conjunction with customer complaint records to take preventative and corrective action as part of the group’s continuous improvement program.